How can we help?

Click "Login / Register" at the top of the page and follow the steps. You'll need a valid email and a password. Account creation takes less than 2 minutes.

KYC is only required before your first payout. You can take the challenge and trade without KYC. When you're ready to withdraw your first payout, we'll ask you for a valid ID and a quick verification (typically under 24h).

Yes — you can have multiple challenges and funded accounts under the same profile, up to a combined buying power of $800,000.

STF is available worldwide except in a few restricted jurisdictions (United States, Iran, North Korea, Syria, Cuba). If you're unsure, contact us before purchasing.

On the login page, click "Forgot password?" and enter your email. You'll receive a reset link within 2 minutes. Check your spam folder if it doesn't appear.

Daily loss is calculated from your starting balance of the day, including unrealized P&L:

• 1 Phase: 4% daily loss
• Regular: 5% daily loss
• Pro: 4% daily loss

The daily loss resets at midnight GMT.

• 1 Phase: 6% max loss
• Regular: 10% max loss
• Pro: 8% max loss

Max loss is calculated from your initial balance and is fixed for the entire evaluation.

No single trading day can represent more than 45% of your total profit. This rule ensures consistent performance, not lucky one-off gains.

You need at least 5 trading days with at least one trade per day to validate each phase.

All STF accounts have a maximum leverage of 1:50. This applies to all instruments (forex, indices, commodities, crypto).

Funded traders can request a payout every 14 days (bi-weekly). The first payout becomes available 30 days after you receive your funded account.

Payouts are processed within 48 hours on average. Once approved, funds are sent to your wallet/account within 1 business day depending on the method chosen.

• First payout: 80% for you
• After 3 successful payouts: 90% for you
• Up to 95% with the higher profit split add-on, available at the moment of purchase

Payouts are available via bank wire, crypto (USDT, USDC, BTC) and selected e-wallets depending on your country.

Yes — the minimum payout amount is $100. There's no maximum.

We accept credit/debit cards (Visa, Mastercard, Amex), cryptocurrencies (BTC, ETH, USDT, USDC), and several alternative payment methods depending on your region.

Challenge fees are refunded with your second payout once you successfully pass the evaluation and become funded. No refunds are issued for challenges that fail.

The challenge fee is a one-time payment. There are no monthly subscriptions, no hidden charges. Once funded, you keep your account as long as you respect the rules.

Yes — STF regularly runs promotions and discount codes on challenge fees. The amount varies with each campaign. Follow us on Telegram and Instagram (@smartraderfunds) to stay updated.

If you breach a rule and fail the challenge, your account is closed. You can purchase a new challenge anytime to try again. Most of our funded traders pass on their 2nd or 3rd attempt — it's completely normal, and each attempt makes you a better trader.