SMART TRADER FUNDS – PRIVACY POLICY

1. INTRODUCTION

At Smart Trader Funds, we are committed to protecting our users’ personal data and ensuring complete transparency regarding how we collect, use, and store this information. This Privacy Policy (hereinafter referred to as « Policy ») outlines our data protection practices and the rights of users concerning their personal information.

By using our services and accessing our platform, you agree to the terms of this Policy. If you do not consent to the practices described, we recommend that you do not use our services.

2. DATA CONTROLLER AND CONTACT

The data controller is Smart Trader Funds, a company registered in London, United Kingdom.

For any questions or requests regarding your personal data, you can contact us at: support@smartraderfunds.com.

3. DATA COLLECTED AND METHODS OF COLLECTION

We collect personal information through various means:

3.1 Data Provided by the User

When you use our services, you provide us with certain information, including:

• First and last name
• Email address and phone number
• Date of birth
• Postal address
• Username and password
• Payment information (e.g., IBAN, credit card details)

3.2 Automatically Collected Data

When you browse our site or use our platform, we automatically collect:

• IP address and device type
• Browsing information (timestamp, pages visited, session duration)
• History of interactions with our services

3.3 Data from Third Parties

If you link your trading or social media accounts to our platform, we may receive certain information from these third parties, including:

• Trading identifiers
• Transaction history
• Data from partner trading platforms

4. USE OF PERSONAL DATA

We use your personal information for the following purposes:

Account Creation and Management:Identity verification, account administration, communication with the user.

Service Execution: Access to trading tools, payment processing, and customer support.

Marketing and Communications: Sending newsletters, promotional offers, and service announcements.

Security and Compliance: Fraud detection, compliance with KYC/AML regulations, and enhancing the security of our platform.

Analysis and Improvement of Services: Statistical studies on the use of our platform to optimize our offerings.

5. PROTECTION OF PERSONAL DATA

We implement strict security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Information is stored in encrypted databases and is accessible only to authorized personnel.

6. DATA RETENTION PERIOD

We retain your personal data only for as long as necessary for the purposes defined in this Policy, in accordance with legal and regulatory obligations. Retention periods include:

Account and Identity Data: As long as your account is active and for an additional period in compliance with legal requirements.

Marketing Data: Up to 5 years after the last interaction, unless unsubscribed.

Legal Compliance Data: According to the timeframes required by law.

7. SHARING DATA WITH THIRD PARTIES

To provide our services, we may need to share your information with:

Service Providers: Cloud hosting, payment solutions, customer support.

Trading Partners: Trading platform providers for transaction execution.

Legal Authorities: In case of legal obligation, to respond to regulatory or judicial inquiries.

All our partners are required to adhere to strict confidentiality and data security obligations.

8. YOUR RIGHTS REGARDING PERSONAL DATA

In accordance with applicable regulations, you have the following rights:

Right of Access: You can request a copy of the personal data we hold about you.

Right to Rectification: You can correct or update any inaccurate or incomplete information.

Right to Erasure: You can request the deletion of your data under certain conditions.

Right to Restrict Processing: You can request a temporary suspension of the processing of your data.

Right to Data Portability: You can receive your data in a structured, machine-readable format.

Right to Object: You can object to the use of your data for marketing purposes.

Right to Withdraw Consent: At any time, if the processing is based on your consent.

To exercise your rights, contact us at support@smartraderfunds.com.

9. INTERNATIONAL DATA TRANSFERS

We may transfer your data outside your country of residence, including to countries that do not provide the same level of data protection. In such cases, we ensure that appropriate safeguards are in place, such as standard contractual clauses or compliance certifications.

10. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize displayed content. You can manage your cookie preferences through your browser settings.

11. CHANGES TO THE PRIVACY POLICY

This Policy may be updated at any time. Any changes will be posted on this page and will take effect immediately upon publication. We encourage our users to regularly review this section to stay informed about our data protection practices.

12. CONTACT

For any questions or requests regarding this Policy, you can contact us at:

Email: support@smartraderfunds.com

Head Office:  London, United Kingdom Silverstream House, 45 Fitzroy Street, London, England, W1T 6EB