SMART TRADER FUNDS – TERMS AND CONDITIONS

Overview

These Terms of Service, presented by STF Agent Ltd (hereinafter referred to as the « Terms »), outline the rules and responsibilities governing your use (referred to as the « Customer » or « Counterparty ») of the challenges and services provided by STF Agent Ltd (collectively referred to as « Challenges, » « Evaluation, » or « Services, » and together as the « Provider »).

These services are primarily accessible through the website Smartraderfunds.com (hereinafter referred to as the « Website »).

The Customer is strongly encouraged to carefully read these Terms before using the Services. If the Customer does not agree with or fully understand any part of these Terms, they are not required to use the Services or participate in the Challenges.

It is essential that the Customer engages with the Services only after understanding and agreeing to these Terms.

By accessing our Services or participating in the Challenges, the Customer acknowledges their acceptance of these Terms and commits to complying with them in full.

Please read these terms of service carefully before accessing or using the website. By accessing the Site or using it, the Client agrees to be bound by these terms. If the Client disagrees with these terms and conditions, they cannot access the site or use the services.

If these terms are considered an offer, their acceptance is strictly limited to these Terms. Services are only available to individuals over the age of 18 who reside in countries where these Services are legally available. A list of countries where Smart Trader Funds does not provide services can be found here.

Any addition of features or tools to the existing site will also be subject to these Terms of Use. The most recent version of the Terms of Use is available at any time on this page. By updating or modifying the Site, we reserve the right to change or replace any part of these Terms. It is the Client’s responsibility to regularly check this page for any changes. Continuing to use or access the Site after the publication of any changes constitutes tacit acceptance of the new Terms.

Smart Trader Funds is a trade name used by Smart Funds LTD, a company registered in the United Kingdom. 

IN COMPLIANCE WITH APPLICABLE LAWS

NONE OF THE SERVICES PROVIDED BY THE PROVIDER SHALL BE CONSIDERED AN INVESTMENT SERVICE.

The Provider does not offer investment advice or recommendations. No information made available by Smart Trader Funds should be interpreted as guidance, instructions, or encouragement to conduct transactions. The Provider does not accept investment advice requests from the Client.

Employees, representatives, and partners of Smart Trader Funds are not authorized to provide investment recommendations. If any statement made by an employee or representative of the Provider is perceived as investment advice, Smart Trader Funds expressly disclaims any liability in this regard.

We may allow third parties to access the website for the purpose of resolving technical or maintenance issues related to the Site’s infrastructure. These accesses are strictly controlled and limited to the time necessary for the intervention.

The Client must pay the registration fees to access the platform, trading simulation tools, and services offered by Smart Trader Funds.

If the Service has started (i.e., if the Client has begun trading) and/or if the Client has failed the Evaluation, no registration fees will be refunded. ALL PAYMENTS ARE FINAL AND STRICTLY FOR THE EVALUATION.

Section 1 – Online Registration Terms

By accepting these terms of use, the Client affirms that they have reached the legal age required in their country or region of residence. The use of the services is conditioned upon the Client’s commitment not to engage in illegal or prohibited activities, including but not limited to violations of copyright laws. Any breach of these terms will result in the immediate termination of the Client’s access to the services.

Section 2 – General Conditions

The Provider reserves the right to refuse access to the services to any individual, at any time, and for any reason deemed appropriate.

The Client acknowledges that certain non-sensitive data they submit (except for payment card information) may be transmitted in clear text and involves: (a) transit through various networks; (b) technical adaptations to comply with the requirements of networks or connection devices.

Banking information, including payment card data, is always encrypted during transmission.

Without prior written consent from the Provider, the Client is prohibited from copying, reproducing, selling, reselling, or exploiting, in whole or in part, the services offered, their use, their access, or any contact through the website from which these services are provided.

Section headings in this agreement are for readability purposes only and should not be interpreted as having a limiting or binding legal effect.

Section 3 – Accuracy, Completeness, and Timeliness of Information

The Client acknowledges that the services and content provided are made available « as is, » with any potential imperfections or technical errors associated. The Client assumes full responsibility for their use.

Although the Provider strives to ensure the accuracy and timeliness of the information, it recognizes the inherent limitations of technology and online systems. Therefore, the Client accepts these potential limitations and understands that the use of the services must be conducted with these aspects in mind.

To the fullest extent permitted by applicable law, the Provider disclaims all warranties, whether express, implied, or statutory, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

Section 4 – Modifications to Services and Pricing

The prices of products and services may change without notice.

The Provider reserves the right to make modifications or discontinue any part of the services offered, including accounts and available features, at any time and without prior notification.

The Provider shall not be liable to the Client or any other party for any modification, price adjustment, suspension, or discontinuation of services.

Section 5 – Products and Services

The Provider reserves the right, without obligation, to restrict the sale of products or services to any person, geographic region, or jurisdiction, at its sole discretion and on a case-by-case basis. It also retains the right to limit the quantities available for any product or service offered.

All product descriptions and their prices may be modified at any time, without notice, and at the sole discretion of the Provider. The Provider also reserves the right to discontinue the marketing of any product or service at any time. Any product or service offer listed on this site is void where prohibited by applicable law in certain jurisdictions.

The Provider does not guarantee that the quality of the products, services, information, or other materials purchased or obtained through the platform will meet the Client’s expectations, nor that any errors in the Service will be corrected.

Section 6 – Account Information and Billing Accuracy

The Provider reserves the right to refuse any order. It may, at its discretion, limit or cancel quantities of items purchased by the Client, per household or per order. These restrictions may apply to purchases made through the same customer account, the same credit card, or orders using the same billing and/or shipping address. In the event of a modification or cancellation of an order, the Provider will make reasonable efforts to inform the Client via the email address, billing address, or phone number provided at the time of the order.

The Provider also reserves the right to refuse or cancel any order that, in its assessment, appears to have been placed by distributors, resellers, or any other entity operating for resale purposes.

The Client agrees to provide accurate, complete, and up-to-date information regarding their purchases and account. They are required to promptly update this information, including their email address, credit card numbers, and expiration dates, to ensure proper transaction processing and to allow the Provider to contact them if necessary.

Withdrawal Processing Fees

For any withdrawal request, processing fees are applied to cover transaction costs imposed by payment providers. These fees are defined by these providers and may include:

Rise: Processing fees up to 3%

Other methods: Processing fees up to 3%

These fees apply regardless of the withdrawal amount and may vary depending on the payment provider and market conditions. The Provider does not charge additional fees beyond those determined by the payment providers. By requesting a withdrawal, the Client acknowledges and accepts these processing fees.

Section 7 – Additional Resources

The Provider may make available to the Client tools and services provided by third parties. The Client acknowledges that these resources are offered « as is » and « as available, » without any specific warranty, representation, or endorsement from the Provider. The Provider cannot be held responsible for the use the Client makes of these third-party tools.

The use of these optional tools is at the Client’s own risk, who must familiarize themselves with the terms of use specific to each third-party provider.

The Provider may also integrate new services or features on the platform, including the addition of tools and additional resources. These new features and services will be subject to these terms of use.

Section 8 – Links to Third-Party Sites

Some content, products, and services accessible through the Provider’s services may contain elements provided by third parties. Links on the Provider’s site may redirect the Client to external websites that are neither controlled nor affiliated with the Provider.

The Provider cannot be held responsible for the accuracy, content, or quality of the information on these third-party sites and offers no guarantee regarding the relevance, reliability, or security of the products, services, or content provided by them.

Any interaction or transaction conducted by the Client on third-party platforms is solely their responsibility. Before making a purchase or using a third-party service, the Client should review and understand the terms and conditions as well as the privacy policy of the third party involved.

Any complaint, claim, or question regarding third-party products or services must be directed to those parties, as the Provider cannot be held responsible for any damages or inconveniences resulting from these interactions.

Section 9 – User Comments, Reviews, and Contributions

The Client acknowledges and agrees that any comments, reviews, or contributions submitted to the Provider, whether through the website, email, postal mail, or any other means, may be used, modified, copied, published, distributed, or translated by the Provider without restriction and without obligation for compensation or response.

The Provider reserves the right, but has no obligation, to monitor, modify, or remove any content submitted by users if it deems, in its sole discretion, that such content is inappropriate, offensive, defamatory, illegal, obscene, violates third-party intellectual property rights, or breaches these terms of use.

The Client guarantees that their contributions do not violate any third-party rights, including copyright, trademark, privacy, or any other personal or intellectual property rights. They also agree not to publish content containing defamatory, illegal, abusive, obscene elements, or infected with computer viruses or any other harmful programs that could affect the integrity of the Provider’s services.

The Client must not use a false identity, impersonate a third party, or mislead regarding the origin of the comments submitted. They assume full responsibility for the reviews and comments they publish and guarantee their accuracy. The Provider cannot be held responsible for statements made by Clients or third parties on the platform.

In this agreement, both parties commit to adopting respectful behavior in accordance with principles of fairness. Any action that harms the reputation or legitimate interests of either party is strictly prohibited. Failure to comply with this obligation may result in legal actions, including cease and desist letters and other legal remedies aimed at protecting the rights of the aggrieved party.

Section 10 – Personal Data Protection

Any personal information submitted via the Provider’s site is collected, stored, and processed in accordance with the Privacy Policy in effect. The Client is encouraged to review this policy to understand how their data is used and protected.

Section 11 – Know Your Customer (KYC) Procedures

11.1. Smart Trader Funds’ Commitment to KYC Compliance

Smart Trader Funds implements strict procedures in compliance with applicable regulations regarding customer identification (KYC), customer due diligence (CDD), and enhanced due diligence (EDD). These procedures aim to ensure reliable customer identification, prevent money laundering, and monitor activities to ensure compliance with legal requirements and industry best practices.

11.2. Objectives of KYC Procedures

The KYC measures implemented by Smart Trader Funds aim to:

Establish a structured and effective process for identifying and verifying customers.

Reduce the risks of fraud and money laundering by analyzing the information collected.

Detect suspicious transactions by identifying any inconsistencies in the information provided by the client.

Only the account holder is authorized to perform the KYC verification process. Any attempt at verification by multiple individuals for the same account is strictly prohibited. In case of non-compliance, Smart Trader Funds reserves the right to suspend or close the account immediately.

11.3. Customer Due Diligence (CDD)

Customer due diligence is a mandatory step for establishing and maintaining a relationship with the client. To this end, Smart Trader Funds implements the following measures:

Collect verifiable official identification information to confirm the identity of clients.

Understand the purpose and nature of the client’s trading activities by analyzing their trading strategies and level of knowledge of financial markets.

Ensure ongoing monitoring of transactions to verify their consistency with the trading strategy declared by the client, their risk profile, and financial resources.

11.4. Enhanced Due Diligence (EDD)

When certain transactions or business relationships present a high level of risk, Smart Trader Funds implements enhanced vigilance measures, which include:

Requiring additional identification documents in cases where the initial documentation is insufficient or questionable.

Conducting a thorough verification that may include a video interview to more accurately assess the identity and legitimacy of the client.

Examining in detail the client’s trading methods to ensure they comply with Smart Trader Funds’ ethical standards and risk management policy.

Implementing enhanced and continuous monitoring of transactions conducted by the client to ensure compliance with security and compliance standards.

11.5. KYC Process Flow

Smart Trader Funds applies rigorous verification procedures to ensure transparency and reliability in the client identification process:

Client identity verification is conducted based on original or certified documents. The KYC process is initiated before any account activation.

The client can initiate the verification process by scanning a QR code or receiving a secure link via SMS.

The client must provide one of the following valid documents:

National identity card

Passport

Driver’s license

Expired or altered documents will not be accepted for verification. Only valid documents will be considered.

After submitting the required documents, the client must complete the electronic signature step of the contract by providing their full name and address. Once these steps are finalized, the verification begins and may require a delay of 48 to 72 hours.

11.5.6. Strict adherence to these steps is imperative. Smart Trader Funds reserves the right to refuse or terminate any business relationship with a client who does not meet the CDD, EDD, or KYC compliance criteria.

11.5.7. If the KYC verification process fails, the opening of the Smart Trader Funds account will be automatically rejected.

Section 12 – Errors, Inaccuracies, and Omissions

There may be instances where certain information displayed on the site or in Smart Trader Funds’ services contains typographical errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotions, offers, shipping fees, delivery times, and service availability. Smart Trader Funds reserves the right to correct any errors, inaccuracies, or omissions, as well as to modify or update information, or to cancel orders if necessary, at any time and without prior notice (including after a client has validated an order).

The provider is not obligated to update, modify, or clarify the information contained in the service or on any related website, including, but not limited to, pricing information, unless required by law. The absence of a specific update date on the site should not be interpreted as an indication that all information in the service or on a related website has been updated or modified.

If the client notices a discrepancy or anomaly in the service, particularly regarding their account details, transactions, or service features, they are required to inform Smart Trader Funds immediately so that appropriate corrective measures can be implemented.

Clients can contact Smart Trader Funds for any assistance and to report anomalies via the live chat available on the site dashboard or by sending an email to support@smartraderfunds.com.

To ensure effective resolution of technical issues related to transactions, clients must report any incidents within three (3) weeks of their occurrence. Prompt reporting helps maintain the integrity of the service and ensures an optimal user experience.

Section 13 – Restricted Uses

It is strictly prohibited to use the site or its content for:

(a) Any illegal activity;

(b) Soliciting third parties to engage in or participate in illegal acts;

(c) Violating any local, national, or international regulation, law, or ordinance;

(d) Infringing on the intellectual property rights of Smart Trader Funds or a third party;

(e) Harassing, abusing, insulting, defaming, discriminating against, or harming others based on their sex, sexual orientation, religion, origin, race, age, or disability;

(f) Providing false or misleading information;

(g) Uploading or transmitting any virus, malware, or harmful code that may affect the functionality or operation of the service, the website, or other third-party sites.

Smart Trader Funds reserves the right to suspend or terminate access to the services immediately in the event of a violation of these restrictions.

Export Restrictions and Compliance with International Sanctions

Smart Trader Funds does not provide its services or products to countries subject to economic and financial sanctions imposed by the United States, the United Nations, and other international regulatory bodies. Transactions via Visa, Mastercard, AMEX, JCI, or any other payment provider are prohibited to the following countries:

Russia

Myanmar (Burma)

Iran

Sudan

Syria

North Korea

Afghanistan

Albania

Belarus

Central African Republic

Cuba

Democratic Republic of the Congo

Ethiopia

Lebanon

Libya

Mali

Nicaragua

Somalia

South Sudan

Ukraine (specific regions)

Venezuela

Yemen

Zimbabwe

These restrictions are implemented to comply with global standards for combating fraud, money laundering, and terrorist financing, as established by the Office of Foreign Assets Control (OFAC) and the Financial Action Task Force (FATF).

Additionally, Smart Trader Funds has suspended its services for clients based in the United States, including American citizens and residents, due to regulatory requirements specific to the U.S. market. However, all existing clients will continue to receive services as usual.

Section 14 – Prohibited Trading Practices

14.1. The Client is required to adhere to the rules outlined in this section as well as those specified in the FAQ when using Smart Trader Funds’ Services. Any transaction that does not comply with these conditions is strictly prohibited.

14.1.1. The Client must not use trading strategies that exploit errors in the Services, such as incorrectly displayed prices or delays in their update, including but not limited to practices known as Latency Trading.

14.1.2. Executing transactions using external or slow data feeds, or engaging in Gap Trading, is strictly prohibited.

14.1.3. Conducting transactions or combinations of transactions on multiple linked accounts or belonging to the platform with the intent to manipulate the market (Group Trading) is prohibited. This includes, for example, opening opposite positions simultaneously.

14.1.4. The use of software, artificial intelligence, high-frequency trading (HFT), bulk data entry, or any other method aimed at manipulating Smart Trader Funds’ systems or services, or gaining an unfair advantage, is prohibited.

14.1.5. Any form of arbitrage is prohibited, including but not limited to triangular, statistical, latency, market-making, volatility, dividend, tax, and yield curve arbitrage.

14.1.6. The Client must not use strategies that guarantee the execution of limit orders during periods of low liquidity, as these practices do not reflect actual market conditions.

14.1.7. Engaging in transactions that do not align with standard practices in the foreign exchange market or any other financial market is prohibited. The Client must also avoid any activity that could financially harm Smart Trader Funds, such as overexposure, excessive leverage, unilateral betting, Grid Trading, Tick Scalping, or Account Rolling.

14.1.8. Copy Trading is prohibited without prior authorization from Smart Trader Funds.

14.1.9. The Client, or any third party, may not execute transactions on behalf of a third party or allow another person to trade on their Smart Trader Funds account.

14.1.10. Accessing a third-party account or trading on their behalf, as well as offering account management services for other users, whether professionally or not, is prohibited.

14.1.11. Opening positions with sizes significantly larger than those of other transactions on the Client’s account is prohibited.

14.1.12. Opening a number of positions significantly higher or lower than the Client’s usual average is prohibited.

14.1.13. The use of excessive leverage or high-risk trading strategies is prohibited.

14.2. Account Restrictions and Modifications

Smart Trader Funds reserves the exclusive right to impose trading restrictions, modify account parameters, or suspend an account to ensure the stability and integrity of its trading environment and platform. This right may be exercised in the following cases:

14.2.1. When Smart Trader Funds believes that a specific trading strategy, behavior, or transaction presents an excessive or unmanageable risk that could harm the platform or its users.

14.2.2. When trading practices do not conform to normal market operations or Smart Trader Funds’ risk management policies, particularly due to excessive leverage, overexposure, or abnormally large or small lot sizes.

14.2.3. In the event of inconsistencies in trading behavior, such as significant deviations from the Client’s historical habits or standard market practices.

14.2.4. When the Client’s trading activities risk causing financial losses or operational disruptions for Smart Trader Funds or third parties.

14.2.5. To ensure compliance with applicable regulations, operational protocols, and internal policies aimed at maintaining a secure trading environment.

14.3. Implementation Process for Restrictions

To ensure transparency and effective management of trading practices, Smart Trader Funds will adopt the following measures in the event of imposing restrictions or modifications to accounts:

14.3.1. Smart Trader Funds will make reasonable efforts to notify the Client of any restrictions or modifications to their account, explaining the reasons for this decision. However, in cases where immediate action is necessary to protect the integrity of the platform, restrictions may be applied without prior notice.

14.3.2. The Client will have the opportunity to contest a restriction imposed on their account. Smart Trader Funds will review each request on a case-by-case basis but reserves the right to maintain its decision to preserve the stability of its trading environment.

14.3.3. Smart Trader Funds cannot be held liable for direct, indirect, or consequential losses resulting from the imposition of restrictions or account termination. The Client agrees to indemnify Smart Trader Funds from any liability regarding these actions.

14.4. Consequences of Prohibited Trading Practices

If Smart Trader Funds detects that one or more prohibited practices have been implemented on one or more Smart Trader Funds accounts, individually or in association with other accounts, the company reserves the right to:

Cancel all services and terminate all contracts related to the affected accounts.

Apply any action stipulated in sections 14.2 and 14.3 at its sole discretion.

No refunds will be granted for fees paid by the Client in this case.

14.5. Repetition of Violations

If a Client repeatedly violates the rules of Section 14.1, and Smart Trader Funds has already warned them, the company may:

Restrict the Client’s access to all or part of the services, including access to the dashboard and trading platform, without compensation.

14.6. Client Responsibility Outside of Smart Trader Funds Services

Smart Trader Funds disclaims any responsibility for trading or investment activities conducted outside of its platform, even if based on data from the dashboard, trading platform, or any other related service.

This also includes any third-party service used by the Client via the platform. Smart Trader Funds assumes no liability for losses or damages related to the use of external services.

Article 15 – Limitation of Liability; Exclusion of Warranties

Smart Trader Funds does not guarantee that the Client’s use of the services will be error-free, uninterrupted, secure, or timely. The Provider does not guarantee that the results obtained from the use of the services will be accurate or reliable.

The Client acknowledges that Smart Trader Funds reserves the right to temporarily or permanently suspend a service at any time, with or without notice. By using the services, the Client expressly agrees that their use or inability to use the services is at their own risk.

The services and all products provided by Smart Trader Funds are made available « as is » and « as available, » without any express or implied warranty, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall Smart Trader Funds, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for:

Any direct, indirect, incidental, punitive, special, or consequential loss or damage, including, but not limited to:

Loss of profits, revenue, or savings,

Loss of data,

Replacement costs,

Any other similar damage,

Whether based on contract, tort (including negligence), strict liability, or otherwise.

This includes any loss or damage resulting from:

The use of the services,

Any error or omission in the content of the services,

Any content or product obtained through the services,

Any erroneous data transmission or loss of access to the services.

Some states or jurisdictions do not allow the exclusion or limitation of liability for indirect or incidental damages; in such cases, Smart Trader Funds’ liability will be limited to the fullest extent permitted by law.

Article 16 – Indemnification

The Client agrees to indemnify, defend, and hold harmless Smart Trader Funds, as well as its parent company, subsidiaries, affiliates, partners, directors, officers, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, from any claims or demands made by a third party due to:

The Client’s violation of these Terms of Service,

The Client’s violation of any document incorporated by reference,

The Client’s violation of any law or the rights of a third party.

The indemnification includes, but is not limited to, reasonable attorney’s fees and legal costs incurred by Smart Trader Funds in defending against these claims.

Article 17 – Severability

If any provision of these Terms of Service is found to be illegal, invalid, or unenforceable, that provision will still be enforceable to the fullest extent permitted by law.

Any unenforceable part of these Terms will be considered severed from the rest of the Terms, without affecting the validity and enforceability of the remaining provisions.

Article 18 – Termination

Obligations and responsibilities incurred prior to the termination date will survive termination of this agreement for all purposes. These Terms of Service remain in effect until terminated by the Client or Smart Trader Funds.

The Client may terminate these Terms at any time by notifying Smart Trader Funds that they no longer wish to use the services or by ceasing to use the platform.

Smart Trader Funds may terminate this agreement at any time and without notice if, in its sole judgment, the Client fails to comply with any of the terms or provisions of these Terms. Upon termination, the Client remains liable for all amounts due up to and including the termination date, and Smart Trader Funds may deny them access to the services.

18.1. Trading Guidelines

The Client must adhere to the following trading guidelines. Any failure to comply will result in account termination:

18.1.1. Daily Loss Limits

The Client must not exceed the specified daily loss percentage relative to the initial account size, including fees and swaps:

PRO Account: 4%

Regular Account: 5%

1 Phase Account: 4%

18.1.2. Overall Loss Limits

The account balance must not fall below the specified percentage of the initial cycle size, including all positions and fees:

PRO Account: 8%

Regular Account: 10%

1 Phase Account: 6%

18.1.3. Minimum Trading Days Requirement

The Client must trade for a minimum number of days, maintaining a minimum trade of 0.5% per day:

PRO Account: 5 days

Regular Account: 5 days

1 Phase Account: 5 days

18.1.4. Trading Conditions During News Events

PRO Account: Allowed during evaluation phase and funded phase.

Regular Account: Allowed during evaluation phase, but  prohibited  funded stage :

No position may be opened, modified, or closed 5 minutes before or 5 minutes after a 3-star high-impact news event.

Any violation of this rule will result in immediate account termination.

1 Phase Account: Prohibited at all stages. Trading is strictly prohibited at all stages (evaluation and funded):

No position may be opened, modified, or closed 5 minutes before or 5 minutes after a 3-star high-impact news event.

Any violation of this rule will result in immediate account termination.

18.1.5. Holding Positions Over the Weekend

PRO Account: Allowed during evaluation phase and funded phase

Regular Account: Prohibited.

1 Phase Account: Prohibited.

18.1.6. Consistency Rule

All accounts must adhere to a consistency rule of 45% overall performance throughout the challenge and funding duration.

18.1.7. Exploiting Technical Failures

Any use of system failures to gain an unfair advantage is prohibited and may result in immediate account suspension.

18.1.8. Position Hedging

Multiple hedges are only allowed within the same Smart Trader Funds account. Cross-account hedging or hedging with other companies is not permitted.

18.1.9. Modifications by Add-ons and Special Offers

Selected add-ons and special offers during the challenge may modify the trading rules in this section. These modifications take precedence over standard rules for their duration.

In case of violation of any of these restrictions, Smart Trader Funds reserves the right to immediately close all open positions, ban the client’s account, and terminate this contract without refund.

18.1.10 – All positions must include a predefined risk control mechanism at the time of execution to limit potential losses. This mechanism must be active from the moment the trade is opened. Trades that expose the account to unlimited downside or violate basic risk containment principles may result in disqualification from the evaluation or denial of any profit payout.

Article 19 – Refund Policy

19.1 Client Termination Request

A client wishing to terminate their Smart Trader Funds account must send a request to support@smartraderfunds.com. This request constitutes a desire to end the contractual relationship, resulting in the loss of access to all services, including the client area and trading platform. The Provider will confirm receipt of the request via email, officially terminating the contract. In these circumstances, no refund will be granted.

19.2 Serious Violations

In the event of serious violations of the terms of use, including prohibited trading practices, Smart Trader Funds reserves the right to immediately restrict access to services and close the client’s account without compensation. This suspension may take effect without prior notice, and no refund will be issued for fees paid in these situations.

19.3 Activation of Services

Once the registration fees for the Smart Trader Funds Challenge are paid, the client will receive their login credentials. By executing their first transaction, they automatically waive their right of withdrawal and acknowledge that the Provider has begun providing services.

19.4 Non-activation and Renewal

If a client has not traded in their Smart Trader Funds account for a period of 20 consecutive calendar days, their access will be suspended. If the client wishes to renew access to their account after this period of inactivity, they will be required to pay 50% of the original account fees.

For any renewal requests, the client must contact support via WhatsApp. Renewal will be subject to applicable terms and conditions and approval by Smart Trader Funds.

19.5 Disputes and Chargebacks

In the event of abusive contestation of fees or chargebacks, Smart Trader Funds reserves the right to terminate the client’s services and deny any future access at its discretion.

19.6 Refunds

Once the registration is completed and payment is confirmed, no refunds will be issued, either in full or in part.

Upon confirmation of payment, the client is granted immediate access to confidential account credentials and digital services, which are considered fully delivered at the time of access.

In accordance with applicable consumer protection laws regarding the supply of digital content, the right of withdrawal is waived once the service has begun with the client’s express consent.

By registering, the client expressly acknowledges that:

– access to the service is provided immediately,

– the digital service is deemed to have commenced,

– and as a result, the client irrevocably waives any right to request a refund.

This policy is in place to protect the integrity of the services and prevent misuse of account access provided by Smart Trader Funds.

Article 20 – Dispute Resolution Policy

In the event of a transaction dispute by the client, the associated trading account will be suspended in accordance with our terms and conditions. Smart Trader Funds reserves the right to permanently ban any client who raises a false dispute. A false dispute is an abusive contestation of a transaction when services have been properly provided.

To reactivate an account suspended due to a dispute, the client must first cancel their dispute and provide official proof of the dispute withdrawal. The verification and reactivation process may take between 45 and 60 business days. Clients are encouraged to contact our support before initiating a dispute to find a quicker solution.

For any questions or assistance, the client can contact our team via the live chat on the site or by email at support@smartraderfunds.com.

Article 21 – Entire Agreement

The failure of Smart Trader Funds to exercise or enforce any right or provision of these terms does not constitute a waiver of that right or provision.

These Terms and Conditions, along with all policies and rules published on the site, constitute the complete and exclusive agreement between the Client and Smart Trader Funds.

This agreement supersedes any prior communication, proposal, or agreement, whether oral or written.

Any ambiguity in the interpretation of this agreement will be resolved neutrally and will not be automatically interpreted against either party.

This provision does not affect the Client’s legal rights under applicable consumer protection laws.

Article 22 – Governing Law

These terms, as well as any additional agreement under which Smart Trader Funds provides services to the client, are governed by and interpreted in accordance with the jurisdiction of the client.

Article 23 – Local Law

The client agrees to comply with all applicable local laws and regulations regarding their participation in the Smart Trader Funds Challenge.

The client acknowledges:

That they participate in the service at their own risk.

That they are fully responsible for ensuring that their use of the services complies with local laws.

That Smart Trader Funds cannot be held responsible for violations of local laws by the client.

Any violation of local laws is solely the responsibility of the client.

Article 24 – Modifications to Terms of Use

Smart Trader Funds reserves the right to modify these terms at any time.

These modifications will take effect immediately for new clients and for new orders placed by existing clients.

Clients are encouraged to regularly review the Terms of Service to stay informed of any updates.

Article 25 – Contact Information

Support Email: support@smartraderfunds.com

Website: www.smartraderfunds.com