Privacy Policy

Smart Trader Funds is a company registered in the United Kingdom.

For any privacy-related enquiry, you can contact us at support@smartraderfunds.com or via WhatsApp at +44 7458 114158.

We collect only the data necessary to provide our services, verify customer identity and comply with applicable laws.

2.1 — Identification Data

• Full name, date of birth, nationality and country of residence
• Email address and phone number
• Postal address where required for KYC
• Government-issued ID (passport, national ID card, or driver's license) for verification purposes

2.2 — Account & Trading Data

• Login credentials (password is stored encrypted; we never see it in clear)
• Challenge type, account size and account history
• Trades, positions, P&L and all activity on the simulated trading platform

2.3 — Payment Data

• Billing information necessary to process your Challenge purchase
• Payment method details (handled directly by our payment processors — we never store full card numbers)

2.4 — Technical Data

• IP address, browser type, device identifiers, operating system
• Pages visited, time spent, referral source
• Cookies and similar technologies (see §9)

Your personal data is processed for the following purposes:

• Service provision: creating your account, delivering the evaluation Challenge, processing payouts on funded accounts
• Identity verification (KYC): confirming your identity and eligibility, preventing fraud and money laundering in accordance with regulatory obligations
• Customer support: responding to your enquiries and providing assistance via email, live chat or WhatsApp
• Communication: sending service updates, important notices, rule changes, and, if you opted in, marketing communications
• Platform improvement: analysing usage patterns to improve our services, develop new features and fix bugs
• Security: monitoring for suspicious activity, protecting against unauthorised access and enforcing our Terms of Service
• Legal obligations: complying with tax, accounting and regulatory requirements

Under GDPR, we rely on the following legal bases to process your personal data:

• Performance of a contract: when processing is necessary to deliver the services you purchased
• Legal obligation: when we must process data to comply with anti-money-laundering, KYC, or tax laws
• Legitimate interest: for fraud prevention, platform security, service improvement and internal reporting
• Consent: for optional marketing communications, analytics cookies, and similar non-essential uses — you can withdraw your consent at any time

We do not sell your personal data. We share it only with trusted third parties acting as data processors on our behalf:

• KYC providers for identity verification
• Payment processors for processing Challenge fees and payouts
• Cloud hosting and email providers for service infrastructure
• Analytics tools for anonymised usage statistics
• Legal, accounting and regulatory authorities when required by law

Some of these providers may be located outside the European Economic Area. When data is transferred internationally, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or rely on adequacy decisions where applicable.

We keep your personal data only as long as necessary for the purposes for which it was collected:

• Active account data: for the full duration of your relationship with Smart Trader Funds
• KYC records: for up to 5 years after account closure, in compliance with anti-money-laundering regulations
• Payment and tax records: for the period required by applicable tax law (typically 6–10 years)
• Marketing data: until you withdraw your consent
• Technical logs: typically 12 months, longer if needed for security investigations

After the applicable retention period expires, your data is securely deleted or anonymised.

Under GDPR and equivalent laws, you have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you
• Rectification: ask us to correct inaccurate or incomplete data
• Erasure: request deletion of your data, subject to legal retention obligations
• Restriction: ask us to limit processing in certain circumstances
• Portability: receive your data in a structured, machine-readable format
• Objection: object to processing based on legitimate interest or for direct marketing
• Withdrawal of consent: withdraw any consent you previously gave, without affecting prior processing
• Complaint: lodge a complaint with a supervisory authority (in the UK, the Information Commissioner's Office — ICO)

To exercise any of these rights, contact us at support@smartraderfunds.com. We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration, including:

• HTTPS encryption for all data in transit
• Encrypted storage of sensitive data at rest
• Access controls and authentication for our staff
• Regular security audits and monitoring
• Secure handling of payment information through PCI-DSS compliant providers

Despite these measures, no system can guarantee absolute security. If a data breach affecting your personal data occurs, we will notify you and the competent supervisory authority as required by law.

Our website uses cookies and similar technologies to ensure the platform works correctly, remember your preferences (such as language selection) and collect anonymised usage statistics.

You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the website. For more information, please see our Cookie Policy.

Our services are intended for adults only. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided us with personal data, we will delete it promptly. Parents or guardians who believe their child has submitted data to us should contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or business operations. The latest version will always be posted on this page with an updated "Last updated" date. We encourage you to review this Policy periodically.

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

• Email: support@smartraderfunds.com
• WhatsApp: +44 7458 114158