Overview
These Terms of Service, presented by STF Agent Ltd (hereinafter referred to as the "Terms"), outline the rules and responsibilities governing your use (referred to as the "Customer" or "Counterparty") of the challenges and services provided by STF Agent Ltd (collectively referred to as "Challenges," "Evaluation," or "Services," and together as the "Provider"). These services are primarily accessible through the website Smartraderfunds.com (hereinafter referred to as the "Website").
The Customer is strongly encouraged to carefully read these Terms before using the Services. If the Customer does not agree with or fully understand any part of these Terms, they are not required to use the Services or participate in the Challenges. By accessing our Services or participating in the Challenges, the Customer acknowledges their acceptance of these Terms and commits to complying with them in full.
Services are only available to individuals over the age of 18 who reside in countries where these Services are legally available. Smart Trader Funds is a trade name used by Smart Funds LTD, a company registered in the United Kingdom.
In Compliance with Applicable Laws
The Provider does not accept investment advice requests from the Client. Employees, representatives, and partners of Smart Trader Funds are not authorized to provide investment recommendations. If any statement made by an employee or representative of the Provider is perceived as investment advice, Smart Trader Funds expressly disclaims any liability in this regard.
We may allow third parties to access the website for the purpose of resolving technical or maintenance issues related to the Site's infrastructure. These accesses are strictly controlled and limited to the time necessary for the intervention.
The Client must pay the registration fees to access the platform, trading simulation tools, and services offered by Smart Trader Funds. If the Service has started (i.e., if the Client has begun trading) and/or if the Client has failed the Evaluation, no registration fees will be refunded. ALL PAYMENTS ARE FINAL AND STRICTLY FOR THE EVALUATION.
Online Registration Terms
By accepting these terms of use, the Client affirms that they have reached the legal age required in their country or region of residence. The use of the services is conditioned upon the Client's commitment not to engage in illegal or prohibited activities, including but not limited to violations of copyright laws. Any breach of these terms will result in the immediate termination of the Client's access to the services.
General Conditions
The Provider reserves the right to refuse access to the services to any individual, at any time, and for any reason deemed appropriate. The Client acknowledges that certain non-sensitive data they submit (except for payment card information) may be transmitted in clear text and involves: (a) transit through various networks; (b) technical adaptations to comply with the requirements of networks or connection devices.
Banking information, including payment card data, is always encrypted during transmission. Without prior written consent from the Provider, the Client is prohibited from copying, reproducing, selling, reselling, or exploiting, in whole or in part, the services offered, their use, their access, or any contact through the website from which these services are provided.
Accuracy, Completeness, and Timeliness of Information
The Client acknowledges that the services and content provided are made available "as is," with any potential imperfections or technical errors associated. The Client assumes full responsibility for their use. Although the Provider strives to ensure the accuracy and timeliness of the information, it recognizes the inherent limitations of technology and online systems.
To the fullest extent permitted by applicable law, the Provider disclaims all warranties, whether express, implied, or statutory, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
Modifications to Services and Pricing
The prices of products and services may change without notice. The Provider reserves the right to make modifications or discontinue any part of the services offered, including accounts and available features, at any time and without prior notification. The Provider shall not be liable to the Client or any other party for any modification, price adjustment, suspension, or discontinuation of services.
Products and Services
The Provider reserves the right, without obligation, to restrict the sale of products or services to any person, geographic region, or jurisdiction, at its sole discretion and on a case-by-case basis. It also retains the right to limit the quantities available for any product or service offered. All product descriptions and their prices may be modified at any time, without notice, and at the sole discretion of the Provider.
Any product or service offer listed on this site is void where prohibited by applicable law in certain jurisdictions. The Provider does not guarantee that the quality of the products, services, information, or other materials purchased or obtained through the platform will meet the Client's expectations, nor that any errors in the Service will be corrected.
Account Information and Billing Accuracy
The Provider reserves the right to refuse any order. It may, at its discretion, limit or cancel quantities of items purchased by the Client, per household or per order. These restrictions may apply to purchases made through the same customer account, the same credit card, or orders using the same billing and/or shipping address.
The Client agrees to provide accurate, complete, and up-to-date information regarding their purchases and account. They are required to promptly update this information, including their email address, credit card numbers, and expiration dates, to ensure proper transaction processing.
Withdrawal Processing Fees
For any withdrawal request, processing fees are applied to cover transaction costs imposed by payment providers. These fees are defined by these providers and may include:
- Rise: Processing fees up to 3%
- Other methods: Processing fees up to 3%
These fees apply regardless of the withdrawal amount and may vary depending on the payment provider and market conditions. The Provider does not charge additional fees beyond those determined by the payment providers.
Additional Resources
The Provider may make available to the Client tools and services provided by third parties. The Client acknowledges that these resources are offered "as is" and "as available," without any specific warranty, representation, or endorsement from the Provider.
The use of these optional tools is at the Client's own risk, who must familiarize themselves with the terms of use specific to each third-party provider.
Links to Third-Party Sites
Some content, products, and services accessible through the Provider's services may contain elements provided by third parties. Links on the Provider's site may redirect the Client to external websites that are neither controlled nor affiliated with the Provider.
Any complaint, claim, or question regarding third-party products or services must be directed to those parties, as the Provider cannot be held responsible for any damages or inconveniences resulting from these interactions.
User Comments, Reviews, and Contributions
The Client acknowledges and agrees that any comments, reviews, or contributions submitted to the Provider, whether through the website, email, postal mail, or any other means, may be used, modified, copied, published, distributed, or translated by the Provider without restriction and without obligation for compensation or response.
The Provider reserves the right, but has no obligation, to monitor, modify, or remove any content submitted by users if it deems, in its sole discretion, that such content is inappropriate, offensive, defamatory, illegal, obscene, violates third-party intellectual property rights, or breaches these terms of use.
The Client guarantees that their contributions do not violate any third-party rights and agrees not to publish content containing defamatory, illegal, abusive, obscene elements, or infected with computer viruses.
Personal Data Protection
Any personal information submitted via the Provider's site is collected, stored, and processed in accordance with the Privacy Policy in effect. The Client is encouraged to review this policy to understand how their data is used and protected.
Know Your Customer (KYC) Procedures
11.1 — Smart Trader Funds' Commitment to KYC Compliance
Smart Trader Funds implements strict procedures in compliance with applicable regulations regarding customer identification (KYC), customer due diligence (CDD), and enhanced due diligence (EDD). These procedures aim to ensure reliable customer identification, prevent money laundering, and monitor activities to ensure compliance with legal requirements and industry best practices.
11.2 — Objectives of KYC Procedures
- Establish a structured and effective process for identifying and verifying customers.
- Reduce the risks of fraud and money laundering by analyzing the information collected.
- Detect suspicious transactions by identifying any inconsistencies in the information provided by the client.
Only the account holder is authorized to perform the KYC verification process. Any attempt at verification by multiple individuals for the same account is strictly prohibited.
11.3 — Customer Due Diligence (CDD)
- Collect verifiable official identification information to confirm the identity of clients.
- Understand the purpose and nature of the client's trading activities by analyzing their trading strategies and level of knowledge of financial markets.
- Ensure ongoing monitoring of transactions to verify their consistency with the trading strategy declared by the client, their risk profile, and financial resources.
11.4 — Enhanced Due Diligence (EDD)
- Requiring additional identification documents in cases where the initial documentation is insufficient or questionable.
- Conducting a thorough verification that may include a video interview to more accurately assess the identity and legitimacy of the client.
- Examining in detail the client's trading methods to ensure they comply with Smart Trader Funds' ethical standards and risk management policy.
- Implementing enhanced and continuous monitoring of transactions conducted by the client to ensure compliance with security and compliance standards.
11.5 — KYC Process Flow
- Client identity verification is conducted based on original or certified documents. The KYC process is initiated before any account activation.
- The client can initiate the verification process by scanning a QR code or receiving a secure link via SMS.
- The client must provide one of the following valid documents: National identity card · Passport · Driver's license
- Expired or altered documents will not be accepted for verification.
- After submitting the required documents, the client must complete the electronic signature step. Verification may require a delay of 48 to 72 hours.
Strict adherence to these steps is imperative. Smart Trader Funds reserves the right to refuse or terminate any business relationship with a client who does not meet the CDD, EDD, or KYC compliance criteria. If the KYC verification process fails, the opening of the Smart Trader Funds account will be automatically rejected.
Errors, Inaccuracies, and Omissions
There may be instances where certain information displayed on the site or in Smart Trader Funds' services contains typographical errors, inaccuracies, or omissions. Smart Trader Funds reserves the right to correct any errors, inaccuracies, or omissions, as well as to modify or update information, or to cancel orders if necessary, at any time and without prior notice.
Clients can contact Smart Trader Funds for any assistance and to report anomalies via the live chat available on the site dashboard or by sending an email to support@smartraderfunds.com. To ensure effective resolution of technical issues related to transactions, clients must report any incidents within three (3) weeks of their occurrence.
Restricted Uses
It is strictly prohibited to use the site or its content for:
- Any illegal activity;
- Soliciting third parties to engage in or participate in illegal acts;
- Violating any local, national, or international regulation, law, or ordinance;
- Infringing on the intellectual property rights of Smart Trader Funds or a third party;
- Harassing, abusing, insulting, defaming, discriminating against, or harming others;
- Providing false or misleading information;
- Uploading or transmitting any virus, malware, or harmful code.
Export Restrictions and Compliance with International Sanctions
Smart Trader Funds does not provide its services or products to countries subject to economic and financial sanctions imposed by the United States, the United Nations, and other international regulatory bodies. Transactions are prohibited to the following countries:
- Myanmar (Burma), Iran, Sudan, Syria, North Korea, Afghanistan, Albania, Belarus, Cuba, Ethiopia, Lebanon, Libya, Nicaragua, Somalia, South Sudan, Ukraine (specific regions), Venezuela, Yemen, Zimbabwe
Smart Trader Funds has also suspended its services for clients based in the United States, including American citizens and residents, due to regulatory requirements specific to the U.S. market.
Prohibited Trading Practices
14.1 — General prohibitions
The Client is required to adhere to the rules outlined in this section as well as those specified in the FAQ when using Smart Trader Funds' Services. The following practices are strictly prohibited:
- Using trading strategies that exploit errors in the Services (Latency Trading, incorrectly displayed prices, delays in updates).
- Executing transactions using external or slow data feeds, or engaging in Gap Trading.
- Group Trading: conducting transactions on multiple linked accounts with intent to manipulate the market (e.g., opening opposite positions simultaneously).
- Using software, AI, high-frequency trading (HFT), bulk data entry, or any method aimed at manipulating Smart Trader Funds' systems.
- All forms of arbitrage: triangular, statistical, latency, market-making, volatility, dividend, tax, and yield curve arbitrage.
- Strategies that guarantee execution of limit orders during periods of low liquidity.
- Transactions not aligned with standard practices (overexposure, excessive leverage, unilateral betting, Grid Trading, Tick Scalping, Account Rolling).
- Copy Trading without prior authorization from Smart Trader Funds.
- Executing transactions on behalf of a third party or allowing another person to trade on a Smart Trader Funds account.
- Accessing a third-party account or offering account management services for other users.
- Opening positions with sizes significantly larger than other transactions on the account.
- Use of excessive leverage or high-risk trading strategies.
14.2 — Account Restrictions and Modifications
Smart Trader Funds reserves the exclusive right to impose trading restrictions, modify account parameters, or suspend an account when behavior presents excessive risk, does not conform to normal market operations, deviates significantly from historical habits, or threatens platform stability.
14.3 — Implementation Process
Smart Trader Funds will make reasonable efforts to notify the Client of any restrictions or modifications. However, in cases where immediate action is necessary, restrictions may be applied without prior notice. The Client may contest a restriction; each request will be reviewed case by case.
14.4 — Consequences
If prohibited practices are detected, Smart Trader Funds reserves the right to cancel all services and terminate all contracts related to the affected accounts. No refunds will be granted for fees paid.
14.6 — Client Responsibility Outside Smart Trader Funds Services
Smart Trader Funds disclaims any responsibility for trading or investment activities conducted outside of its platform, even if based on data from the dashboard, trading platform, or any other related service.
Limitation of Liability; Exclusion of Warranties
Smart Trader Funds does not guarantee that the Client's use of the services will be error-free, uninterrupted, secure, or timely. By using the services, the Client expressly agrees that their use or inability to use the services is at their own risk. The services are made available "as is" and "as available," without any express or implied warranty.
In no event shall Smart Trader Funds be liable for any direct, indirect, incidental, punitive, special, or consequential loss or damage, including:
- Loss of profits, revenue, or savings
- Loss of data
- Replacement costs
- Any other similar damage
Whether based on contract, tort (including negligence), strict liability, or otherwise.
Indemnification
The Client agrees to indemnify, defend, and hold harmless Smart Trader Funds, as well as its parent company, subsidiaries, affiliates, partners, directors, officers, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, from any claims or demands made by a third party due to:
- The Client's violation of these Terms of Service;
- The Client's violation of any document incorporated by reference;
- The Client's violation of any law or the rights of a third party.
Severability
If any provision of these Terms of Service is found to be illegal, invalid, or unenforceable, that provision will still be enforceable to the fullest extent permitted by law. Any unenforceable part of these Terms will be considered severed from the rest of the Terms, without affecting the validity and enforceability of the remaining provisions.
Termination & Trading Guidelines
Obligations and responsibilities incurred prior to the termination date will survive termination of this agreement for all purposes. Smart Trader Funds may terminate this agreement at any time and without notice if, in its sole judgment, the Client fails to comply with any of the terms.
18.1.1 — Daily Loss Limits
The Client must not exceed the specified daily loss percentage relative to the initial account size, including fees and swaps:
18.1.2 — Overall Loss Limits
The account balance must not fall below the specified percentage of the initial cycle size:
18.1.3 — Minimum Trading Days
The Client must trade for a minimum number of days, maintaining a minimum trade of 0.5% per day:
18.1.4 — Trading During News Events
- PRO Account: Allowed during evaluation and funded phase.
- Regular Account: Allowed during evaluation, but prohibited at funded stage. No position may be opened, modified, or closed 10 minutes before or 10 minutes after a 3-star high-impact news event.
- 1 Phase Account: Strictly prohibited at all stages.
18.1.5 — Holding Positions Over the Weekend
- PRO Account: Allowed (evaluation + funded phase)
- Regular Account: Prohibited
- 1 Phase Account: Prohibited
18.1.6 — Consistency Rule
All accounts must adhere to a consistency rule of 45 % overall performance throughout the challenge and funding duration.
18.1.7 — Exploiting Technical Failures
Any use of system failures to gain an unfair advantage is prohibited and may result in immediate account suspension.
18.1.8 — Position Hedging
Multiple hedges are only allowed within the same Smart Trader Funds account. Cross-account hedging or hedging with other companies is not permitted.
18.1.9 — Modifications by Add-ons and Special Offers
Selected add-ons and special offers during the challenge may modify the trading rules in this section. These modifications take precedence over standard rules for their duration.
18.1.10 — Risk Control Mechanism
All positions must include a predefined risk control mechanism at the time of execution to limit potential losses. Trades that expose the account to unlimited downside or violate basic risk containment principles may result in disqualification or denial of any profit payout.
Refund Policy
19.1 — Client Termination Request
A client wishing to terminate their Smart Trader Funds account must send a request to support@smartraderfunds.com. This request constitutes a desire to end the contractual relationship. No refund will be granted.
19.2 — Serious Violations
In the event of serious violations of the terms of use, including prohibited trading practices, Smart Trader Funds reserves the right to immediately restrict access and close the client's account without compensation. No refund will be issued for fees paid in these situations.
19.3 — Activation of Services
Once the registration fees for the Smart Trader Funds Challenge are paid, the client will receive their login credentials. By executing their first transaction, they automatically waive their right of withdrawal and acknowledge that the Provider has begun providing services.
19.4 — Non-activation and Renewal
If a client has not performed any trading operations on their Smart Trader Funds account for a period of 20 consecutive calendar days, including public holidays and weekends, access to their account may be suspended. A solution may be considered case-by-case by support — contact via WhatsApp at +44 7458 114158.
19.5 — Disputes and Chargebacks
In the event of abusive contestation of fees or chargebacks, Smart Trader Funds reserves the right to terminate the client's services and deny any future access at its discretion.
19.6 — Refunds
Dispute Resolution Policy
In the event of a transaction dispute by the client, the associated trading account will be suspended in accordance with our terms and conditions. Smart Trader Funds reserves the right to permanently ban any client who raises a false dispute. A false dispute is an abusive contestation of a transaction when services have been properly provided.
To reactivate an account suspended due to a dispute, the client must first cancel their dispute and provide official proof of the dispute withdrawal. The verification and reactivation process may take between 45 and 60 business days. Clients are encouraged to contact our support before initiating a dispute.
Entire Agreement
The failure of Smart Trader Funds to exercise or enforce any right or provision of these terms does not constitute a waiver of that right or provision. These Terms and Conditions, along with all policies and rules published on the site, constitute the complete and exclusive agreement between the Client and Smart Trader Funds, superseding any prior communication, proposal, or agreement.
Governing Law
These terms, as well as any additional agreement under which Smart Trader Funds provides services to the client, are governed by and interpreted in accordance with the jurisdiction of the client.
Local Law
The client agrees to comply with all applicable local laws and regulations regarding their participation in the Smart Trader Funds Challenge. The client acknowledges:
- That they participate in the service at their own risk.
- That they are fully responsible for ensuring that their use of the services complies with local laws.
- That Smart Trader Funds cannot be held responsible for violations of local laws by the client.
Modifications to Terms of Use
Smart Trader Funds reserves the right to modify these terms at any time. These modifications will take effect immediately for new clients and for new orders placed by existing clients. Clients are encouraged to regularly review the Terms of Service to stay informed of any updates.
Contact Information
- Support email: support@smartraderfunds.com
- Website: www.smartraderfunds.com
- WhatsApp Support: +44 7458 114158
Need clarifications?
Our support team is available 24/7 via live chat and WhatsApp.